“Edutaining” Training for the Medical Field

Training for the Entire Eye Care Team!

Are you overwhelmed training NEW STAFF?
Do you struggle keeping CURRENT STAFF motivated and excited about education?
Do you wish you had some help?!

medical office online customer service training

How to answer the phone. Phone skills

Telephone Success

From “Hello” to “Goodbye” Telephone Success in a Wink is a fun and educational experience designed for all members of the medical office team who use the telephone.  So that would include…EVERYONE!  medical office telephone skills

medical office front desk training. medical office etiquette

Great Patient Service

Everyone on the medical office team interacts directly or indirectly with patients.  That makes From “Please” to “Thank You” Great Patient Service in a Wink an educational journey perfect for your entire office!  medical office etiquette medical office dress code

staff-training

Staff Meetings

Got Service?  Everything I Learned About Patient Service I Learned from Dairy Farming is a homespun look at topics that are fundamental to great patient care. This fun, easy read can spice up even the most routine staff meeting.medical office training

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