Telephone Success

This is a fun and educational experience designed for all members of the medical office team who use the telephone. So that would include…EVERYONE!

Great Patient Service

This is an entertaining and educational journey that is right for everyone on the medical office team who interacts either directly or indirectly with patients. Why, that would include… EVERYONE!

Staff Meetings

Here is a homespun look at a number of service topics that are fundamental to great patient care. Developed with the entire medical staff in mind, this fun, easy read can spice up even the most routine meeting.